At MH Import And Export Private Limited, we strive to provide a seamless shopping experience. If you need to cancel your order, please review our cancellation policy below.
Order Cancellation Process
- Cancellation Request: You can request to cancel your order within 24 hours of placing it. Please contact our customer service team at [insert contact information] to initiate the cancellation process.
- Processing Time: Upon receiving your cancellation request, we will process it as quickly as possible. If your order has not yet been shipped, we will cancel it and issue a full refund.
- Shipped Orders: If your order has already been shipped, we will not be able to cancel it. In this case, you may return the item according to our return policy once it arrives.
Refunds
- Refunds for canceled orders will be processed to the original payment method within 5-7 business days after cancellation approval.
- Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Exceptions
- Customized Orders: Orders for customized or special-order items cannot be canceled once the order has been placed.
